Refund policy

• Returns and exchanges are available within 14 days from the date of receiving your order, provided that the item is unused, in its original condition, and with all tags and original packaging intact.

 

• Discounted items cannot be returned or exchanged.

 

• The shipping company policy does not allow opening the package upon delivery. However, you can receive your order with confidence, as Sandstorm guarantees your rights in accordance with the stated policy.

 

• Shipping fees are non-refundable, except in cases where the item has a manufacturing defect.

 

• In case of a manufacturing defect, please contact us within 48 hours of receiving your order.

 

• For returns, the refund will be processed within 14 days from the date the item is received by the shipping company and inspected.